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Maintenance

Maintenance Guide
Try our Stain Removal Guide for those problems that occur occasionally.

Recommended Cleaning Intervals

Fiber Clean service personnel will provide a no cost analysis of your home’s fabrics, this is very useful in determining if a fabric needs cleaning, how often it should be cleaned, and what results to expect from cleaning. Over cleaning a fabric can be just as costly as under cleaning. Our goal is to help you manage your cleaning so your carpeting, upholstery, and draperies last longer and save you the cost and burden of replacing your fabrics. They are trained to make money saving recommendations as a part of our service.

If you have not yet used our service and would like some assistance in planning your cleaning please refer to this guide. Remember if you can see soil or discoloration on any of your fabrics IMMEDIATE ATTENTION is required. Permanent discoloration may have already occurred!

Carpeting Area

Interval

Special Considerations
Normal Use 1-3 Years Children, Pets, Smoking clean every 6 – 12 Months
High Traffic

6-12 months

 Hallways, Stairs, Family Rooms
Low Traffic*

2-3 Years

 Living Rooms, Dinning Rooms
Upholstery*

1-3 years

 Heavy Use, Children, Pets, Smoking every 6-12 Months
Draperies*

1-2 years

 Smoking or Construction every 6-12 Months

*Special note: These areas are subject to degradation from atmospheric soils, such as cooking oils, furnace soot or contaminated duct-work. Also natural oils from our bodies combine with dust moisture and sunlight to form acids that destroy fabric yarns. Periodic cleaning will extend fabric life.

Fabric Care After Cleaning

  1. Vacuum frequently — lightly on a daily basis, thoroughly once a week.
  2. Because of extra heavy wear, tufts of yarn may stick up. Do not pull; clip off with scissors.
  3. A light steaming with a steam iron followed by a gently brushing will often remove the indentations in carpet pile caused by heavy furniture.
  4. Blot up spills immediately with a clean, white cloth to prevent permanent damage to fibers and dyes.
    1. Remove excess materials with spoon and/or by blotting.
    2. Before using any spot-removal formulas, pretest chemicals in an inconspicuous area.
    3. Always use small quantities of removal solutions (do not over wet as this can cause additional damages.)
    4. Call Fiber Clean’s FIRST AID DEPARTMENT for additional advice by phone.
  5. A regular cleaning schedule lessens the possibility of permanent damage from grit and soil by vacuuming alone.

Stain Removal Guide

(Select a stain for removal instructions)

  1. Immediately blot up as much of the liquid stain as possible using a soft, white, absorbent material like a towel, napkin or white T-shirt. Though most of the carpets produced today are treated with stain-resistant treatments, no carpet can be said to be completely stain-proof. And longer the stain remains in the carpet, more permanently it sets into it.
  2. Scrape away the solid or semi-solid stain using a blunt spatula or spoon. Never use a knife as it’s sharp edges could harm the pile fibers.
  3. Never scrub or brush a stain; scrubbing can harm the fibers and have the adverse reaction of making the stain set in to the carpet or rug.
  4. Vacuum away as much of the solid stain as possible.
  5. Pretest the spot removal agent on an inconspicuous area of the carpet. Follow the instructions carefully. Apply a few drops to each color in the carpet. Press a clean, white towel or napkin lightly over it for approximately 30 seconds. Check both the towel (or napkin) and the carpet for color transfer, color change or any other damage. Try another spot removal if you notice any change.
  6. To clean the spot, apply a small amount of spot removal agent to the soft, white, absorbent material and gently apply to the stain, working from the edges towards the center of the spot to prevent it from spreading. Continue as long as the stain is getting transferred onto the towel. Apply more solution to a fresh area on the towel and repeat the process as long as the stain is being removed. Patience is a virtue as far as this step is concerned!
  7. In cases where you need to apply more than one spot removal agent in a sequence, continue applying the first spot removal agent as long as there is any improvement; then move on to the next one.
  8. After the spill has been removed completely, skip any remaining spot removal procedures and proceed to rinse out the affected area with water and blot dry to remove the cleaning solution completely as any residue may attract soil and cause damage to the carpet. To effectively blot up the water, you may use clean, dry towels weighed down by flat, heavy objects like a book; keep changing the towel as they become saturated.

Do not to over-wet the area. Over-wetting of carpets while cleaning may cause damage to the carpet.