In keeping with our commitment to customer satisfaction, we solicit feedback from our customers. If you have anything you’d like to tell us, please feel free to call, tweet, blog, or just plain write. Here are some examples of feedback we receive . . .
Boston Metro Area
“The technician was very friendly and courteous. I hope he comes back on my next visit.”
Mrs. Noqueira
“The technician did a really great job cleaning my rugs which was difficult, due to pet stains. Thanks”
Mrs. Dalferro
“The technician performed an excellent job. My carpet never look so clean before. I’d recommend him to my friends.”
T Yao
“Fiber Clean’s tech was professional & extremely thorough. He should be management.”
A Cioffari
“I would recommend your company because of the tech. He was great.”
L. Antonellis
New York Metro
“It has been our pleasure to have Fiber Clean in our home to clean our carpets. He was always polite, thoughtful of my time and excellent at his job.”
Sincerely, Mrs. Strohmeyer
“I was more than pleased with the results of his job considering the age of my carpeting and the conditions of the stairs… he was very pleasant and explained everything. I was quite satisfied with his work.”
Mrs. Schaeffer
“I would like to tell you that I had a very positive experience with Fiber Clean. Your technician came to my home on the scheduled date of cleaning arriving in a timely fashion. He was well spoken and knowledgeable about the cleaning process… He and his assistant were respectful and took great care in moving the furniture. They worked promptly and were done in the time that they had estimated.”
Sincerely, Mrs. Trillo
“We did major home renovations and had a baby with reflux (they spit up all the time!). Thanks for working so hard to get all the stains out of our carpet and sofa. The carpet looked like new!”
Mrs. Sechan
“He cleaned my rugs. I would definitely hire him again. Steve was courteous, efficient and very professional. I recommend him highly.”
Mrs. Capasse
Northern New Jersey
“Satisfied isn’t enough to express my reaction. I called the 800# and told them i was not only satisfied with a job well done; I was shocked that such great results could be accomplished.”
P. Sainsbury
“We were very pleased with how clean our rugs were after being treated by Fiber Clean. We were concerned with our oriental rug because it is quite old, but the treatment just brightened the colors and did not cause any running. All of your employees were a pleasure to deal with-this is no small thing-it is a very big deal to acutally speak to people who show an interest and are very helpful.”
J. Cascio
“The gentle man who cleaned our rugs was pleasant, courteous, and efficient. He did a marvelous job and is to be commended. Thank you. I enjoyed your letter. What a rare attitude. Congratulations!”
Dr. Caltabiano, MD
“The gentleman who serviced our ducts was extremely polite and a very hard worker. “
L. Maschi
Central New Jersey
“The person who came to the house was very nice and knowledgeable. He did a great job and kept me informed as he worked as to what he was doing and why. I was pleased with the duct cleaning and the oriental rug cleaning. Yes, I would have your company again.”
E. Biaglow
“Your tech did an outstanding job! He went above and beyond the normal job one would expect. We were truly impressed and so happy with his work. He is truly an exceptional worker and very pleasant to have had at our home all day.”
J. Castagna
“You have the best carpet cleaning service. I recomment it all the time to my friends and clients.”
Liz Zimmerman
Philadelphia Metro Area
“Once again, your staff has done a beautiful job cleaning my office rug.”
Diane Montgomery, Radnor
“The gentleman that did my rugs was awesome! He did a great job on the rugs, made no mess in the home, and I would be more than pleased to have him back. He was knowledgeable, a hard worker, and quite pleasant. I have told all my friends. It was impressive because I have white carpets and several 100 lb. dogs that I let have the run of my home. The finishing process that they put on my rugs really does help repel the hair and dust.”
Diane Bardsley, Boothwyn
“I really appreciate the personal attention that you provide to your customers. I have been using your service for over 10 years because I like the quality service that your company provides.”
Janice Diamond, Levittown
“We were, as always, most satisfied with the work. We always know that we will be thoroughly pleased with the results.”
Veronica Eid, Wilmington
“Very courteous service and outstanding job. Just wish more companies were like you, where the company cares about and appreciates the customer.”
Donna Lubanski, Ottsville
“This is an amazing process. The carpets are 8 years old and now they look brand new. Your technician was one of the hardest workers I’ve ever seen.
Kathy Landay, Wayne
Washington DC Metro Area
” . . . I always know every penny is well spent. The carpet always looks like new and the whole house smells fresh. Those are no easy tasks, considering we have two young children, two dogs, and three cats! . . . your technicians are always polite, cheerful, efficient and thoroughly dedicated to doing an outstanding job.”
J. Sculerati
“I was very pleased with the carpet and upholstery cleaning you did. The Technician was especially pleasant & conscientious. I would definitely use Fiber Clean again, and I have recommended it to my friends.”
E. Kline
“I must say that I was completely satisfied with the services provided by your company. Your technician did a very good job and was most courteous, which is not very usual these days.”
R. Pieters
“Just a brief note to tell you how pleased we are with Fiber Clean. Your employee was courteous and worked very hard. He did a fine job. Everything looks great.”
M.Clancy
“We were very pleased with your service. The gentleman was very nice, was on time and did a good job in a timely manner.”
L. Grimes
“Sir – your representative was most careful and courteous. He completed his job expeditiously and went on his way. I am enjoying my nice clean rugs. Thank you.”
L. Joy